1. This is not medical care
The Wellness Hub by JTU is a self-help and peer support tool. It is not a medical device, it does not provide diagnosis or treatment, and nothing in it is medical, psychological, psychiatric or clinical advice. It is not a substitute for care from a qualified professional.
Never delay seeking professional advice, or disregard advice you have been given, because of something you have read or been shown in this app.
2. Suggested habits and sessions
Habit suggestions are generated from your own check-in answers using simple rules. They are general wellbeing prompts, not a personalised care plan, and they take no account of any medical condition, medication or treatment you may be receiving.
Breathing exercises, meditations and movement sessions are not suitable for everyone. Stop immediately if you feel faint, dizzy, breathless, distressed or unwell, and speak to your GP before continuing.
3. Challenges
Challenges are voluntary. Before entering any challenge — and especially any physical challenge such as step counts, movement or activity targets — you must consider your own health and consult a qualified medical professional if you have, or think you may have, any condition that could be affected. You take part entirely at your own risk.
You must confirm this before you can enter a challenge. Do not push through pain, injury or exhaustion to protect a streak or a leaderboard position.
4. Peer support is peer support
Members of the Sharing Circles are not trained clinicians. They speak from personal experience only. Treat what you read as one person's story, never as advice about your own situation.
5. If you are in crisis
This app cannot help in an emergency and is not monitored around the clock. If you or someone else is in immediate danger, call 999.
- Samaritans — call 116 123, free, 24 hours a day, every day.
- Shout — text SHOUT to 85258 for free, confidential text support.
- NHS 111 — call 111 and select the mental health option.
- Your GP, who can refer you to NHS talking therapies.